Question 1

Should I ask for a plumber's license number?

Accepted Answer

Yes. Arizona homeowners can independently verify contractor licensing through the Arizona Registrar of Contractors. The ROC recommends checking both the license status and whether the license classification permits the work being proposed.

Question 2

Should an estimate be in writing?

Accepted Answer

For significant work, written documentation helps everyone understand the scope, price, permit responsibility, and other relevant conditions. The ROC specifically recommends detailed written estimates and contracts.

Question 3

Is it rude to ask a plumber to explain the diagnosis?

Accepted Answer

No.

It is your home.

A reasonable plumber should expect reasonable questions.

Question 4

Is the cheapest plumbing estimate the best?

Accepted Answer

Not necessarily.

Compare the proposed scope, diagnosis, materials, warranty, permits, repair method, and long-term outcome—not simply the number at the bottom.

Question 5

Should the plumber show me camera footage?

Accepted Answer

When camera inspection is appropriate and technically possible, reviewing images or footage can make it much easier to understand a drain or sewer diagnosis.

Question 6

Who is responsible for getting a permit?

Accepted Answer

Responsibility can vary based on the project and agreement. The Arizona ROC specifically recommends spelling permit responsibility out in the contract. City of Tucson rules should also be checked for the particular project

Question 7

Should I ask about warranties before or after the repair?

Accepted Answer

Before.

You should understand what warranty applies before approving the work.

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